The automobile manufacturers have a system in place to monitor the buying experience customers have when buying their car. This system is called the Customer Satisfaction Index or commonly referred to as CSI. It is a survey that is either mailed to the consumer, or a phone call that is made to the customer after their purchase is registered with [...click title to continue reading...]
 There is a whole different language in the Car Business. I have put together the most common Car Dealers Slang, Sayings and Lingo to help you get a better picture into the world of Car Sales. ACV: Actual Cash Value. Refers to the real value of a traded in vehicle. Ad Car: An advertised special car that is a stripped down model [...click title to continue reading...] When you start shopping around for a used car you will see some cars advertised as a Certified Car. However, there are two types of certified cars, you should be aware of the differences. There is a Manufacturer Certified Car and a Dealer Certified Car. There can be some big differences between the two of them. The Manufacturer Certified Car: The manufacturer [...click title to continue reading...] I have come across this video of the absolutely BEST Automotive accessory I have ever seen. One problem is that I have not found a dealer that will install this option in a new car. I also looked up the value of this option in Kelly Blue Book, but no luck. As will see in the video that are many [...click title to continue reading...] The video below a great over-exaggeration of the way most people think of a car salesman. For some people at some car dealers there experience can be very similar. The car salesman has a bad reputation on a whole. This video was a commercial for a eastern car dealer. Enjoy the video and think about your last experience at the [...click title to continue reading...] When you go out and buy a new car watch out for the dealer prep fee scam. There was a time that the dealer did charge a “Dealer Prep” or Preparation Fee. However today the manufacturers (at least most of them) have gotten involved for the sake of customer satisfaction and brand loyalty and included that charge and show [...click title to continue reading...] When you buy and finance a new or used car at the dealer look out for the car dealer interest rate scam. During the process of buying the car that you have chosen, the car dealership will run your credit to determine if they can get you financed or what interest rate you will be charged. The dealer will use [...click title to continue reading...] |
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